AppFolio Tutorials - Ep. 12 Different Rent Payment Options

Hello everyone, and welcome back to APM Academy. In today’s video, we’re going to discussdifferent rent payment options you can set up for specific tenants.

Step 1 – Accessing Tenant Payment Settings

1. Navigate to theTenant Section → Status Box.
2. Click Edit to access payment options for the tenant.

Step 2 – Configuring Payment Options

Within this section, you can select:

• Certified Funds Only: Require the tenant to pay using certified funds (e.g., cashier’s check or money order).
• Partial Payment Options: Allow or disallow tenants to pay partial amounts online.
• Full Payment Required: Enforce full rent payments only.

These options are particularly useful for tenants who areconsistently late or bouncing payments.

Step 3 – Collections and Evictions

• If a tenant is evicted or sent to collections, you canupdate their status here.
• By default, when you send a tenant throughcollections in AppFolio via the task, they will be assigned to thecollection agency (e.g., C. Hunter Warfield) within the system.

Step 4 – Renewal Eligibility

• You can alsoset or update a tenant’s eligibility for lease renewalwithin this same section.

Summary

This workflow allows you tocontrol tenant payment methods, manage collection status, and track renewal eligibility, ensuring smooth rent collection and accurate tenant records.

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